Support form
Please complete your contact details:
Name
Phone (BH)
Email
*
PDC serial number
(see underside of PDC chassis)
Microphone serial
number
Software version
(see Help Menu > About)
Firmware version
(see Control Panel > IO Manager)
Preamp version?
Digital outputs?
Balanced analog outputs?
Yes
No
Yes
No
Yes
No
Fault description:
Front panel LED colours when the fault occurs:
I/O
VOL
P1
P2
P3
Red
Orange
Green
Blue
Purple
White
None
Red
Orange
Green
Blue
Purple
White
None
Red
Orange
Green
Blue
Purple
White
None
Red
Orange
Green
Blue
Purple
White
None
Red
Orange
Green
Blue
Purple
White
None
Sync source used when
the fault occurs:
PDC input used when
the fault occurs:
Output used when
the fault occurs:
Int
Ext
Both
Select
Analog RCA
Analog XLR
Digital RCA
Digital XLR
Both
Select
Analog
Digital
Select
Does the PDC
communicate with the PC?
PDC
configuration
Yes
No
Single way
2 way
3 way
2 way, mono sub
2 way, stereo sub
Select
Description of PDC connection method: